ITC Desktop & Server Administration

As a Desktop & Server Administrator, you will be worth your weight in gold! When your company’s PC users require assistance, you are the most important person in the place! Much of your time will be spent working at users’ desks, but expect a constant mix of physical and mental challenges: lifting and installing systems, troubleshooting problems, implementing projects, servicing client deadlines, and interfacing with management to achieve company goals.

Program Length: 53 weeks, 1006 hours
Classes meet four hours per day, Monday through Friday

Tuition: $12,700
Financial aid or scholarships may be available.

Industry Certifications
You will train for these certifications:

• CompTIA A+
• CompTIA Network+
• Microsoft Certified Systems Administrator (MCSA)

Job Titles
Upon successful completion of the program and passing certification tests, you will be qualified for positions as:

• Help Desk Technician
• PC Technician
• Desktop or Server Technician

Salary Expectations
$10 and $15 per hour at entry level. With two to three years work experience and additional certifications, you can earn $40,000 to $60,000 per year.

Desktop & Server Administration Curriculum

• PC hardware and operating systems
  • Installing & configuring PCs
  • Installing & configuring PC boards and peripherals
  • Installing & configuring PC operating systems
  • Installing & configuring software applications on a PC
  • Configuring network parameters on a PC
  • Troubleshooting PCs
• Microsoft Windows XP and Server 2003 OS
  • Installing & configuring Windows OS
  • Windows user accounts and access control
  • NTFS file system
• Communications/Professional Development
  • Business Communication and Professionalism
  • Customer Service
  • Career Management including Resume and Interviewing skills
  • Introduction to Project Management

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