ITC Frequently Asked Questions

Q: Where can I get the computer literacy training needed to qualify for ITC’s, PC Technology, Network Administration and Desktop Support programs?
A: An excellent way to prepare for these programs is through two prerequisite courses we offer, the Information Technologies Basic Skills (ITBS) and the Information Technologies Initial Skills (ITIS) courses. The classes cover key computer principles and skills.

Q: What companies hire Focus: HOPE ITC graduates?
A: Focus: HOPE ITC has a broad base of industry support in the Detroit metropolitan area. Click here for a list of companies that have hired our graduates.

Q: What salary can I expect in my first job after graduation?
A: Typical entry-level wages in the IT industry range are between $10-15 per hour. With additional work experience and certifications, your wages will increase steadily. For instance, network administrators with 2-3 years of experience and two additional certifications can expect to earn $40,000 to $60,000 per year.

Q: What is the key to success in a program at Focus: HOPE ITC?
A: There are several keys to success:

• Good study habits and the ability to study independently. Many aspects of the program are self-paced. It is important to set high standards and goals for yourself and have the discipline to follow through.

• Conceptual learning skills. Not everything can be taught in a “hands-on” manner. You will need to be able to absorb, process, analyze, and use highly technical information presented in lectures and in tutorials. You will receive additional training in these important skills through the Communications & Professional Development course.

• Put in the time. Attendance is mandatory, with good reason. Being on the job, on time and on task is a foundation for excellence in both your studies and in your future career.

• Study outside of class hours. Depending on the program, students typically need 5-10 hours per week outside of class to stay on track with their course work. This number may increase when it comes time to prepare for certification exams

• Expect a challenge. The courses offered by Focus: HOPE ITC present tremendous opportunity. You will need, in turn, to put in a tremendous effort. The results will be worth it!

• Expect to live up to a professional standard every day. Students in ITC are treated like professionals. Consequently, there is a dress code and a set of professional standards that students must uphold.

Q: Is it possible to maintain an outside job while attending ITC programs?
A: Many ITC students maintain part-time jobs while enrolled. You can expect to be in class four hours per day plus studying one to two hours per day. We encourage you to plan your financial support issues very carefully before enrolling.

Q: What are the class hours and the length of each program?
A: Classes meet for four hours, from 8 a.m. to 12 noon. The PC Technology program is 26 weeks and the Network Administration and Desktop & Server Administration programs are 53 weeks in length. The prerequisite classes are two weeks for the initial skills class and five weeks for basic skills.

Q: How much are the programs?
A: The tuition rates are:

     Prerequisites:

• Information Technologies Initial Skills (2 weeks) - $500
• Information Technology Basic Skills (5 weeks) - $1,700

     Programs:

• PC Technology (19 weeks) $4,000
• Network Administration (46 weeks) - $10,500
• Desktop & Server Administration (46 weeks) - $10,500

Included in the tuition:

• Classroom instruction
• Use of one personal computer in class
• Labs and materials
• On-line tutorials and required textbooks
• Practice certification tests
• Certification exam vouchers
• Notebooks, CD or floppy disks, pens and highlighters are NOT provided.

Q: Is financial aid (grants or loans) available?
A: Focus: HOPE constantly seeks out financial aid opportunities for students, but the resources vary by program and current availability. Students have received help through a variety of sources, including Workforce Investment Act (WIA), Tuition Incentive Program (TIP), Compact, Michigan Rehabilitation Services grants and the GI Bill. If grants are not available, students may qualify for a scholarship or loan from Focus: HOPE. Loans are payable upon completion of the program. Your admissions recruiter can direct you to a Financial Aid counselor for further information.

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